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M&E Services - Performance Scorecard
Sl. No.	Scoring Parameters	Rating ( 0-5 )	Score	Comments
	Briefing / Debriefing & Grooming
1	Briefing to start at the scheduled time every day, before the start of the shift.
2	Staff are dispersed with in 15 minutes from the start of the briefing and present in the deployed location in the next 10minutes
3	All the staff uniforms are clean and free from bad body odor
4	All boys are shaved neatly and hair trimmed short
5	Debriefing starts at the scheduled end of the shift.
6	Debriefing ends with in 15 minutes from the start time and the staff leaves the site with in 15 min from the dispersing time.
7	During the debriefing of morning shift, second shift deployed manpower are present in their deployed locations and proper handing over and taking over during each shift
8	No staff stays back after the shift with out approval from BE
	Briefing / Debriefing & Grooming
9	All the staff deployment is done according to the FE's instruction's/Agreed
10	All the staff are present in their deployed location through out the shift/Leaving their specified break timings
	Day to day Operations and work methods
11	Managing HT system and DG's
12	Managing LT electrical system , HVAC system, FAS System
13	All the Tools Tackles, Instruments must be cleaned & kept at proper place..
14	Management of critical Area like DG, Chillers etc
15	All the door & door closures & floor springs are checked for its proper functioning.
16	All rest rooms water tap,Urinal sensors ,cystrens ,Hellfaucet Gun & Tissue paper Holder are checked regularly for its functioning.
17	PPE is used at all times.
18	All parameters are recorded in the respective log books.Any abnormality is Escalated to FE.
19	Weekly PM schedule as planned must be followed, recorded & filed in the respective files.
20	All the light fixtures in all levels must be checked & any abnormality must be rectified & recorded.
21	Monitering of 52 week PM schedule.
22	The turn around time for any complaint related issue to be not more than 10 mins.
23	M&E Material should not be found loosely left out , to be well placed in assigned location.
24	Any damages during operations, to be intimated to FE with in 5 minutes of the incident occurred/observed, and the same is recorded & documented.
25	All the areas to be checked with respect to the frequency mentioned in the respective check list.
	Documentation
26	All check lists, log books and registers to be maintained as per the schedule-Shift wise deployment sheets, attendance register, briefing check list, Daily walk around check list, Daily Snag list, Shift wise log registers, Machinery log & status registers, Floor wise check list, Rest room check list,Grooming check list, Incident report register, daily consumption registers, DC's Files, Monthly consumption reports, consumables Inventory registers, Material Inventory register, Staff database, Weekly PM schedule status reports, Hire right status, New hires training certificates and any new ones as and when initiated, in the specified format.
27	All files maintained to be named and stored, any documents to be shredded only with BE's approval, documented.
	Machinery
28	All the machineries to be in working condition- Down time not to be more than 24hrs.
29	To provide 24 hour 365 days per year mechanical and engineering services to ensure there is no detrimental effect to the critical equipments which arecore business to Sohini Tech park.In addition to provide a comfortable and enjoyable work environment.
30	The turn around time for any complaint related to critical equipment machinery should be accorded highest priority.
31	Critical equipment services continuity should not be interrupted at any point of time.
32	Inventory should be readily accessible for all the Critical equipment services
33	No unplanned / Un authorized down time for critical equipment.
34	List of critical spares to be held in stock according to Mfgrs recommendations must held in stock..
35	All the critical equipment should be tested for itds proper functioning & record its performance as per OEM recommendations. Making available of these records.
	Management Responsiveness
36	Any query or escalations to be responded with in 8hrs.
	Invoices
37	All invoices are submitted by 2nd of every month, with corrected details and required supporting documents
38	Invoice Accuracy
	Honesty, Integrity and Material Damages
39	For any morality related issue, investigation report to be submitted with in 48hrs of the incident
40	Number of damages
	Training & Innovation
41	Regular training to each staff will be scheduled, followed and the training attendance documents submitted to FE.
42	Half yearly training schedule to be provided for all the staff at least one month in advance to the period.
43	At least 1 Cost Saving initiatives are suggested per month
44	Proper handover by Supervisor, Technicians and Engineers to be Done accordingly.
	Total Score
Note: 1.Any incident of theft, where the staff is proven guilty, the material involved or the cost of the material will be charged to the vendor company. 2.Cost of any damages caused by the vendor staff, which are proven to be caused by negligence and supported by Video footage / staff confession / or in the presence of CBRE team will be charged to the vendor
Signatories:

PM, BM, Procurement manager		Vendor Representative

Rating Legend
5	Excellent
4	Very Good
3	Good
2	Average
1	Poor
0	Unacceptable

Details

M&E Services - Performance Scorecard
Sl. No.	Scoring Parameters	Rating ( 0-5 )	Score	Comments
	Briefing / Debriefing & Grooming
1	Briefing to start at the scheduled time every day, before the start of the shift.
2	Staff are dispersed with in 15 minutes from the start of the briefing and present in the deployed location in the next 10minutes
3	All the staff uniforms are clean and free from bad body odor
4	All boys are shaved neatly and hair trimmed short
5	Debriefing starts at the scheduled end of the shift.
6	Debriefing ends with in 15 minutes from the start time and the staff leaves the site with in 15 min from the dispersing time.
7	During the debriefing of morning shift, second shift deployed manpower are present in their deployed locations and proper handing over and taking over during each shift.
8	No staff stays back after the shift with out approval from BE
	Briefing / Debriefing & Grooming
9	All the staff deployment is done according to the FE's instruction's/Agreed
10	All the staff are present in their deployed location through out the shift/Leaving their specified break timings
	Day to day Operations and work methods
11	Managing HT system and DG's
12	Managing LT electrical system , HVAC system, FAS System
13	All the Tools Tackles, Instruments must be cleaned & kept at proper place..
14	Management of critical Area like DG, Chillers etc
15	All the door & door closures & floor springs are checked for its proper functioning.
16	All rest rooms water tap,Urinal sensors ,cystrens ,Hellfaucet Gun & Tissue paper Holder are checked regularly for its functioning.
17	PPE is used at all times.
18	All parameters are recorded in the respective log books.Any abnormality is Escalated to FE.
19	Weekly PM schedule as planned must be followed, recorded & filed in the respective files.
20	All the light fixtures in all levels must be checked & any abnormality must be rectified & recorded.
21	Monitering of 52 week PM schedule.
22	The turn around time for any complaint related issue to be not more than 10 mins.
23	M&E Material should not be found loosely left out , to be well placed in assigned location.
24	Any damages during operations, to be intimated to FE with in 5 minutes of the incident occurred/observed, and the same is recorded & documented.
25	All the areas to be checked with respect to the frequency mentioned in the respective check list.
	Documentation
26	All check lists, log books and registers to be maintained as per the schedule-Shift wise deployment sheets, attendance register, briefing check list, Daily walk around check list, Daily Snag list, Shift wise log registers, Machinery log & status registers, Floor wise check list, Rest room check list,Grooming check list, Incident report register, daily consumption registers, DC's Files, Monthly consumption reports, consumables Inventory registers, Material Inventory register, Staff database, Weekly PM schedule status reports, Hire right status, New hires training certificates and any new ones as and when initiated, in the specified format.	Floor Cleaning
27	All files maintained to be named and stored, any documents to be shredded only with BE's approval, documented.
	Machinery
28	All the machineries to be in working condition- Down time not to be more than 24hrs.
29	To provide 24 hour 365 days per year mechanical and engineering services to ensure there is no detrimental effect to the critical equipments which arecore business to Sohini Tech park.In addition to provide a comfortable and enjoyable work environment.
30	The turn around time for any complaint related to critical equipment machinery should be accorded highest priority.
31	Critical equipment services continuity should not be interrupted at any point of time.
32	Inventory should be readily accessible for all the Critical equipment services
33	No unplanned / Un authorized down time for critical equipment.
34	List of critical spares to be held in stock according to Mfgrs recommendations must held in stock..
35	All the critical equipment should be tested for itds proper functioning & record its performance as per OEM recommendations. Making available of these records.
	Management Responsiveness
36	Any query or escalations to be responded with in 8hrs.
	Invoices
37	All invoices are submitted by 2nd of every month, with corrected details and required supporting documents
38	Invoice Accuracy
	Honesty, Integrity and Material Damages
39	For any morality related issue, investigation report to be submitted with in 48hrs of the incident
40	Number of damages
	Training & Innovation
41	Regular training to each staff will be scheduled, followed and the training attendance documents submitted to FE.
42	Half yearly training schedule to be provided for all the staff at least one month in advance to the period.
43	At least 1 Cost Saving initiatives are suggested per month
44	Proper handover by Supervisor, Technicians and Engineers to be Done accordingly.
	Total Score
Note: 1.Any incident of theft, where the staff is proven guilty, the material involved or the cost of the material will be charged to the vendor company. 2.Cost of any damages caused by the vendor staff, which are proven to be caused by negligence and supported by Video footage / staff confession / or in the presence of CBRE team will be charged to the vendor
Signatories:

PM, BM, Procurement manager		Vendor Representative

Rating Legend
5	Excellent
4	Very Good
3	Good
2	Average
1	Poor
0	Unacceptable

Edit

M&E Services - Performance Scorecard
Sl. No.	Scoring Parameters	Rating ( 0-5 )	Score	Comments
	Briefing / Debriefing & Grooming
1	Briefing to start at the scheduled time every day, before the start of the shift.
2	Staff are dispersed with in 15 minutes from the start of the briefing and present in the deployed location in the next 10minutes
3	All the staff uniforms are clean and free from bad body odor
4	All boys are shaved neatly and hair trimmed short
5	Debriefing starts at the scheduled end of the shift.
6	Debriefing ends with in 15 minutes from the start time and the staff leaves the site with in 15 min from the dispersing time.
7	During the debriefing of morning shift, second shift deployed manpower are present in their deployed locations and proper handing over and taking over during each shift
8	No staff stays back after the shift with out approval from BE
	Briefing / Debriefing & Grooming
9	All the staff deployment is done according to the FE's instruction's/Agreed
10	All the staff are present in their deployed location through out the shift/Leaving their specified break timings
	Day to day Operations and work methods
11	Managing HT system and DG's
12	Managing LT electrical system , HVAC system, FAS System
13	All the Tools Tackles, Instruments must be cleaned & kept at proper place..
14	Management of critical Area like DG, Chillers etc
15	All the door & door closures & floor springs are checked for its proper functioning.
16	All rest rooms water tap,Urinal sensors ,cystrens ,Hellfaucet Gun & Tissue paper Holder are checked regularly for its functioning.
17	PPE is used at all times.
18	All parameters are recorded in the respective log books.Any abnormality is Escalated to FE.
19	Weekly PM schedule as planned must be followed, recorded & filed in the respective files.
20	All the light fixtures in all levels must be checked & any abnormality must be rectified & recorded.
21	Monitering of 52 week PM schedule.
22	The turn around time for any complaint related issue to be not more than 10 mins.
23	M&E Material should not be found loosely left out , to be well placed in assigned location.
24	Any damages during operations, to be intimated to FE with in 5 minutes of the incident occurred/observed, and the same is recorded & documented.
25	All the areas to be checked with respect to the frequency mentioned in the respective check list.
	Documentation
26	All check lists, log books and registers to be maintained as per the schedule-Shift wise deployment sheets, attendance register, briefing check list, Daily walk around check list, Daily Snag list, Shift wise log registers, Machinery log & status registers, Floor wise check list, Rest room check list,Grooming check list, Incident report register, daily consumption registers, DC's Files, Monthly consumption reports, consumables Inventory registers, Material Inventory register, Staff database, Weekly PM schedule status reports, Hire right status, New hires training certificates and any new ones as and when initiated, in the specified format.
27	All files maintained to be named and stored, any documents to be shredded only with BE's approval, documented.
	Machinery
28	All the machineries to be in working condition- Down time not to be more than 24hrs.
29	To provide 24 hour 365 days per year mechanical and engineering services to ensure there is no detrimental effect to the critical equipments which arecore business to Sohini Tech park.In addition to provide a comfortable and enjoyable work environment.
30	The turn around time for any complaint related to critical equipment machinery should be accorded highest priority.
31	Critical equipment services continuity should not be interrupted at any point of time.
32	Inventory should be readily accessible for all the Critical equipment services
33	No unplanned / Un authorized down time for critical equipment.
34	List of critical spares to be held in stock according to Mfgrs recommendations must held in stock..
35	All the critical equipment should be tested for itds proper functioning & record its performance as per OEM recommendations. Making available of these records.
	Management Responsiveness
36	Any query or escalations to be responded with in 8hrs.
	Invoices
37	All invoices are submitted by 2nd of every month, with corrected details and required supporting documents
38	Invoice Accuracy
	Honesty, Integrity and Material Damages
39	For any morality related issue, investigation report to be submitted with in 48hrs of the incident
40	Number of damages
	Training & Innovation
41	Regular training to each staff will be scheduled, followed and the training attendance documents submitted to FE.
42	Half yearly training schedule to be provided for all the staff at least one month in advance to the period.
43	At least 1 Cost Saving initiatives are suggested per month
44	Proper handover by Supervisor, Technicians and Engineers to be Done accordingly.
	Total Score
Note: 1.Any incident of theft, where the staff is proven guilty, the material involved or the cost of the material will be charged to the vendor company. 2.Cost of any damages caused by the vendor staff, which are proven to be caused by negligence and supported by Video footage / staff confession / or in the presence of CBRE team will be charged to the vendor
Signatories:

PM, BM, Procurement manager		Vendor Representative

Rating Legend
5	Excellent
4	Very Good
3	Good
2	Average
1	Poor
0	Unacceptable

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