Smart Check | COMPUTERISED MAINTENANCE MANAGEMENT SYSTEM

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M&E Services - Performance Scorecard
Sl. No.	Scoring Parameters	Rating ( 0-5 )	Score	Comments
	Briefing / Debriefing & Grooming
1	Briefing to start at the scheduled time every day, before the start of the shift.
2	Staff are dispersed with in 15 minutes from the start of the briefing and present in the deployed location in the next 10minutes
3	All the staff uniforms are clean and free from bad body odor
4	All boys are shaved neatly and hair trimmed short
5	Debriefing starts at the scheduled end of the shift.
6	Debriefing ends with in 15 minutes from the start time and the staff leaves the site with in 15 min from the dispersing time.
7	During the debriefing of morning shift, second shift deployed manpower are present in their deployed locations and proper handing over and taking over during each shift
8	No staff stays back after the shift with out approval from BE
	Briefing / Debriefing & Grooming
9	All the staff deployment is done according to the FE's instruction's/Agreed
10	All the staff are present in their deployed location through out the shift/Leaving their specified break timings
	Day to day Operations and work methods
11	Managing HT system and DG's
12	Managing LT electrical system , HVAC system, FAS System
13	All the Tools Tackles, Instruments must be cleaned & kept at proper place..
14	Management of critical Area like DG, Chillers etc
15	All the door & door closures & floor springs are checked for its proper functioning.
16	All rest rooms water tap,Urinal sensors ,cystrens ,Hellfaucet Gun & Tissue paper Holder are checked regularly for its functioning.
17	PPE is used at all times.
18	All parameters are recorded in the respective log books.Any abnormality is Escalated to FE.
19	Weekly PM schedule as planned must be followed, recorded & filed in the respective files.
20	All the light fixtures in all levels must be checked & any abnormality must be rectified & recorded.
21	Monitering of 52 week PM schedule.
22	The turn around time for any complaint related issue to be not more than 10 mins.
23	M&E Material should not be found loosely left out , to be well placed in assigned location.
24	Any damages during operations, to be intimated to FE with in 5 minutes of the incident occurred/observed, and the same is recorded & documented.
25	All the areas to be checked with respect to the frequency mentioned in the respective check list.
	Documentation
26	All check lists, log books and registers to be maintained as per the schedule-Shift wise deployment sheets, attendance register, briefing check list, Daily walk around check list, Daily Snag list, Shift wise log registers, Machinery log & status registers, Floor wise check list, Rest room check list,Grooming check list, Incident report register, daily consumption registers, DC's Files, Monthly consumption reports, consumables Inventory registers, Material Inventory register, Staff database, Weekly PM schedule status reports, Hire right status, New hires training certificates and any new ones as and when initiated, in the specified format.
27	All files maintained to be named and stored, any documents to be shredded only with BE's approval, documented.
	Machinery
28	All the machineries to be in working condition- Down time not to be more than 24hrs.
29	To provide 24 hour 365 days per year mechanical and engineering services to ensure there is no detrimental effect to the critical equipments which arecore business to Sohini Tech park.In addition to provide a comfortable and enjoyable work environment.
30	The turn around time for any complaint related to critical equipment machinery should be accorded highest priority.
31	Critical equipment services continuity should not be interrupted at any point of time.
32	Inventory should be readily accessible for all the Critical equipment services
33	No unplanned / Un authorized down time for critical equipment.
34	List of critical spares to be held in stock according to Mfgrs recommendations must held in stock..
35	All the critical equipment should be tested for itds proper functioning & record its performance as per OEM recommendations. Making available of these records.
	Management Responsiveness
36	Any query or escalations to be responded with in 8hrs.
	Invoices
37	All invoices are submitted by 2nd of every month, with corrected details and required supporting documents
38	Invoice Accuracy
	Honesty, Integrity and Material Damages
39	For any morality related issue, investigation report to be submitted with in 48hrs of the incident
40	Number of damages
	Training & Innovation
41	Regular training to each staff will be scheduled, followed and the training attendance documents submitted to FE.
42	Half yearly training schedule to be provided for all the staff at least one month in advance to the period.
43	At least 1 Cost Saving initiatives are suggested per month
44	Proper handover by Supervisor, Technicians and Engineers to be Done accordingly.
	Total Score
Note: 1.Any incident of theft, where the staff is proven guilty, the material involved or the cost of the material will be charged to the vendor company. 2.Cost of any damages caused by the vendor staff, which are proven to be caused by negligence and supported by Video footage / staff confession / or in the presence of CBRE team will be charged to the vendor
Signatories:

PM, BM, Procurement manager		Vendor Representative

Rating Legend
5	Excellent
4	Very Good
3	Good
2	Average
1	Poor
0	Unacceptable

AmazeSla Details

M&E Services - Performance Scorecard
Sl. No.	Scoring Parameters	Rating ( 0-5 )	Score	Comments
	Briefing / Debriefing & Grooming
1	Briefing to start at the scheduled time every day, before the start of the shift.	Floor Cleaning	Floor Cleaning	Floor Cleaning
2	Staff are dispersed with in 15 minutes from the start of the briefing and present in the deployed location in the next 10minutes	Floor Cleaning		Floor Cleaning
3	All the staff uniforms are clean and free from bad body odor	Floor Cleaning		Floor Cleaning
4	All boys are shaved neatly and hair trimmed short	Floor Cleaning		Floor Cleaning
5	Debriefing starts at the scheduled end of the shift.	Floor Cleaning		Floor Cleaning
6	Debriefing ends with in 15 minutes from the start time and the staff leaves the site with in 15 min from the dispersing time.	Floor Cleaning		Floor Cleaning
7	During the debriefing of morning shift, second shift deployed manpower are present in their deployed locations and proper handing over and taking over during each shift.	Floor Cleaning		Floor Cleaning
8	No staff stays back after the shift with out approval from BE	Floor Cleaning		Floor Cleaning
	Briefing / Debriefing & Grooming
9	All the staff deployment is done according to the FE's instruction's/Agreed	Floor Cleaning	Floor Cleaning	Floor Cleaning
10	All the staff are present in their deployed location through out the shift/Leaving their specified break timings	Floor Cleaning	Floor Cleaning	Floor Cleaning
	Day to day Operations and work methods
11	Managing HT system and DG's	Floor Cleaning	Floor Cleaning	Floor Cleaning
12	Managing LT electrical system , HVAC system, FAS System	Floor Cleaning		Floor Cleaning
13	All the Tools Tackles, Instruments must be cleaned & kept at proper place..	Floor Cleaning		Floor Cleaning
14	Management of critical Area like DG, Chillers etc	Floor Cleaning		Floor Cleaning
15	All the door & door closures & floor springs are checked for its proper functioning.	Floor Cleaning		Floor Cleaning
16	All rest rooms water tap,Urinal sensors ,cystrens ,Hellfaucet Gun & Tissue paper Holder are checked regularly for its functioning.	Floor Cleaning		Floor Cleaning
17	PPE is used at all times.	Floor Cleaning		Floor Cleaning
18	All parameters are recorded in the respective log books.Any abnormality is Escalated to FE.	Floor Cleaning		Floor Cleaning
19	Weekly PM schedule as planned must be followed, recorded & filed in the respective files.	Floor Cleaning		Floor Cleaning
20	All the light fixtures in all levels must be checked & any abnormality must be rectified & recorded.	Floor Cleaning		Floor Cleaning
21	Monitering of 52 week PM schedule.	Floor Cleaning		Floor Cleaning
22	The turn around time for any complaint related issue to be not more than 10 mins.	Floor Cleaning		Floor Cleaning
23	M&E Material should not be found loosely left out , to be well placed in assigned location.	Floor Cleaning		Floor Cleaning
24	Any damages during operations, to be intimated to FE with in 5 minutes of the incident occurred/observed, and the same is recorded & documented.	Floor Cleaning		Floor Cleaning
25	All the areas to be checked with respect to the frequency mentioned in the respective check list.	Floor Cleaning		Floor Cleaning
	Documentation
26	All check lists, log books and registers to be maintained as per the schedule-Shift wise deployment sheets, attendance register, briefing check list, Daily walk around check list, Daily Snag list, Shift wise log registers, Machinery log & status registers, Floor wise check list, Rest room check list,Grooming check list, Incident report register, daily consumption registers, DC's Files, Monthly consumption reports, consumables Inventory registers, Material Inventory register, Staff database, Weekly PM schedule status reports, Hire right status, New hires training certificates and any new ones as and when initiated, in the specified format.	Floor Cleaning	Floor Cleaning	Floor Cleaning
27	All files maintained to be named and stored, any documents to be shredded only with BE's approval, documented.	Floor Cleaning	Floor Cleaning	Floor Cleaning
	Machinery
28	All the machineries to be in working condition- Down time not to be more than 24hrs.	Floor Cleaning	Floor Cleaning	Floor Cleaning
29	To provide 24 hour 365 days per year mechanical and engineering services to ensure there is no detrimental effect to the critical equipments which arecore business to Sohini Tech park.In addition to provide a comfortable and enjoyable work environment.	Floor Cleaning		Floor Cleaning
30	The turn around time for any complaint related to critical equipment machinery should be accorded highest priority.	Floor Cleaning		Floor Cleaning
31	Critical equipment services continuity should not be interrupted at any point of time.	Floor Cleaning		Floor Cleaning
32	Inventory should be readily accessible for all the Critical equipment services	Floor Cleaning		Floor Cleaning
33	No unplanned / Un authorized down time for critical equipment.	Floor Cleaning		Floor Cleaning
34	List of critical spares to be held in stock according to Mfgrs recommendations must held in stock..	Floor Cleaning		Floor Cleaning
35	All the critical equipment should be tested for itds proper functioning & record its performance as per OEM recommendations. Making available of these records.	Floor Cleaning		Floor Cleaning
	Management Responsiveness
36	Any query or escalations to be responded with in 8hrs.	Floor Cleaning	Floor Cleaning	Floor Cleaning
	Invoices
37	All invoices are submitted by 2nd of every month, with corrected details and required supporting documents	Floor Cleaning	Floor Cleaning	Floor Cleaning
38	Invoice Accuracy	Floor Cleaning	Floor Cleaning	Floor Cleaning
	Honesty, Integrity and Material Damages
39	For any morality related issue, investigation report to be submitted with in 48hrs of the incident	Floor Cleaning	Floor Cleaning	Floor Cleaning
40	Number of damages	Floor Cleaning	Floor Cleaning	Floor Cleaning
	Training & Innovation
41	Regular training to each staff will be scheduled, followed and the training attendance documents submitted to FE.	Floor Cleaning	Floor Cleaning	Floor Cleaning
42	Half yearly training schedule to be provided for all the staff at least one month in advance to the period.	Floor Cleaning		Floor Cleaning
43	At least 1 Cost Saving initiatives are suggested per month	Floor Cleaning		Floor Cleaning
44	Proper handover by Supervisor, Technicians and Engineers to be Done accordingly.	Floor Cleaning	Floor Cleaning	Floor Cleaning
	Total Score		Floor Cleaning
Note: 1.Any incident of theft, where the staff is proven guilty, the material involved or the cost of the material will be charged to the vendor company. 2.Cost of any damages caused by the vendor staff, which are proven to be caused by negligence and supported by Video footage / staff confession / or in the presence of CBRE team will be charged to the vendor
Signatories:
Floor Cleaning		Floor Cleaning
PM, BM, Procurement manager		Vendor Representative

Rating Legend
5	Excellent
4	Very Good
3	Good
2	Average
1	Poor
0	Unacceptable

Edit Amaze Sla

M&E Services - Performance Scorecard
Sl. No.	Scoring Parameters	Rating ( 0-5 )	Score	Comments
	Briefing / Debriefing & Grooming
1	Briefing to start at the scheduled time every day, before the start of the shift.
2	Staff are dispersed with in 15 minutes from the start of the briefing and present in the deployed location in the next 10minutes
3	All the staff uniforms are clean and free from bad body odor
4	All boys are shaved neatly and hair trimmed short
5	Debriefing starts at the scheduled end of the shift.
6	Debriefing ends with in 15 minutes from the start time and the staff leaves the site with in 15 min from the dispersing time.
7	During the debriefing of morning shift, second shift deployed manpower are present in their deployed locations and proper handing over and taking over during each shift
8	No staff stays back after the shift with out approval from BE
	Briefing / Debriefing & Grooming
9	All the staff deployment is done according to the FE's instruction's/Agreed
10	All the staff are present in their deployed location through out the shift/Leaving their specified break timings
	Day to day Operations and work methods
11	Managing HT system and DG's
12	Managing LT electrical system , HVAC system, FAS System
13	All the Tools Tackles, Instruments must be cleaned & kept at proper place..
14	Management of critical Area like DG, Chillers etc
15	All the door & door closures & floor springs are checked for its proper functioning.
16	All rest rooms water tap,Urinal sensors ,cystrens ,Hellfaucet Gun & Tissue paper Holder are checked regularly for its functioning.
17	PPE is used at all times.
18	All parameters are recorded in the respective log books.Any abnormality is Escalated to FE.
19	Weekly PM schedule as planned must be followed, recorded & filed in the respective files.
20	All the light fixtures in all levels must be checked & any abnormality must be rectified & recorded.
21	Monitering of 52 week PM schedule.
22	The turn around time for any complaint related issue to be not more than 10 mins.
23	M&E Material should not be found loosely left out , to be well placed in assigned location.
24	Any damages during operations, to be intimated to FE with in 5 minutes of the incident occurred/observed, and the same is recorded & documented.
25	All the areas to be checked with respect to the frequency mentioned in the respective check list.
	Documentation
26	All check lists, log books and registers to be maintained as per the schedule-Shift wise deployment sheets, attendance register, briefing check list, Daily walk around check list, Daily Snag list, Shift wise log registers, Machinery log & status registers, Floor wise check list, Rest room check list,Grooming check list, Incident report register, daily consumption registers, DC's Files, Monthly consumption reports, consumables Inventory registers, Material Inventory register, Staff database, Weekly PM schedule status reports, Hire right status, New hires training certificates and any new ones as and when initiated, in the specified format.
27	All files maintained to be named and stored, any documents to be shredded only with BE's approval, documented.
	Machinery
28	All the machineries to be in working condition- Down time not to be more than 24hrs.
29	To provide 24 hour 365 days per year mechanical and engineering services to ensure there is no detrimental effect to the critical equipments which arecore business to Sohini Tech park.In addition to provide a comfortable and enjoyable work environment.
30	The turn around time for any complaint related to critical equipment machinery should be accorded highest priority.
31	Critical equipment services continuity should not be interrupted at any point of time.
32	Inventory should be readily accessible for all the Critical equipment services
33	No unplanned / Un authorized down time for critical equipment.
34	List of critical spares to be held in stock according to Mfgrs recommendations must held in stock..
35	All the critical equipment should be tested for itds proper functioning & record its performance as per OEM recommendations. Making available of these records.
	Management Responsiveness
36	Any query or escalations to be responded with in 8hrs.
	Invoices
37	All invoices are submitted by 2nd of every month, with corrected details and required supporting documents
38	Invoice Accuracy
	Honesty, Integrity and Material Damages
39	For any morality related issue, investigation report to be submitted with in 48hrs of the incident
40	Number of damages
	Training & Innovation
41	Regular training to each staff will be scheduled, followed and the training attendance documents submitted to FE.
42	Half yearly training schedule to be provided for all the staff at least one month in advance to the period.
43	At least 1 Cost Saving initiatives are suggested per month
44	Proper handover by Supervisor, Technicians and Engineers to be Done accordingly.
	Total Score
Note: 1.Any incident of theft, where the staff is proven guilty, the material involved or the cost of the material will be charged to the vendor company. 2.Cost of any damages caused by the vendor staff, which are proven to be caused by negligence and supported by Video footage / staff confession / or in the presence of CBRE team will be charged to the vendor
Signatories:

PM, BM, Procurement manager		Vendor Representative

Rating Legend
5	Excellent
4	Very Good
3	Good
2	Average
1	Poor
0	Unacceptable

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