HelpDesk Reports
SNO | MONTH | EXCEL | PREVIEW |
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SNO | MONTH | EXCEL | PREVIEW |
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NoticeDear Patron
Owing to recent releases, you might experience short lapses in the platform between 11pm to 2am today. However please be assured that it will resume in a couple of minutes and you don't need to raise any tickets for the same.
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SNO | MONTH | EXCEL | PREVIEW |
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SNO | MONTH | EXCEL | PREVIEW |
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SNo. | Category | Total Tickets | Total Tickets Closed | Tickets Closed within SLA | Total Tickets Open | Tickets Re-Opened | Tickets Closed % | Tickets Open % | Efficiency % |
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#id | Stages of complaint |
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