Smart Check | COMPUTERISED MAINTENANCE MANAGEMENT SYSTEM

	Company Name

	Name
	User Id
	Email Id
	User ID / Mobile Number
	Address

	Location
	Pin Code

HelpDesk Reports

Month Report^{Click here}

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Category^*

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SNO	MONTH	EXCEL	PDF	PREVIEW

Customized Report^{Click here}

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Category^*

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Complaints Carry Forward Report^{Click here}

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Category^*

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SNO	MONTH	EXCEL	PDF	PREVIEW

SNo.	Category	Total Tickets	Total Tickets Closed	Tickets Closed within SLA	Total Tickets Open	Tickets Re-Opened	Tickets Closed %	Tickets Open %	Efficiency %

Complain tracking details

Ack by	Ack DateTime	Assigned To	Status	Remarks	Duration

Status

	Req. by	Req. DateTime	Item Name	Req. Msg.	Req. Qty.	Avl. Qty.	Approval

Complaint Details

Request DateTime
Requested By
Rating
Rating message
Category
Complaint Type
Urgency
User Available DateTime
Shift
User's Message(s)
Complaint Image(s)

Esc ID

#id	Stages of complaint